Shipping policy
Shipping Policy
Processing Time All orders are carefully checked and packed before dispatch. Please allow 1–2 business days for processing. During busy periods (such as school events or holiday seasons), processing may take slightly longer — we'll always keep you informed.
UK Delivery We ship across the UK using Royal Mail. Once dispatched, you can expect your order to arrive within 2–3 business days.
- Standard Shipping — £8.00
- Heavy Goods Shipping — £18.00
Delivery times are estimates and may vary during peak periods or due to Royal Mail delays outside our control.
International Shipping We're happy to ship internationally! International orders are sent via Royal Mail and typically arrive within 7–14 business days depending on your location and local customs processes.
- International Shipping — £18.00
Please note that any customs duties, taxes, or import fees charged by your country are the responsibility of the recipient. We recommend checking your local regulations before placing an order.
Special Handling — Occasion Wear Our children's occasion wear is packaged with care to arrive in perfect condition. Garments are folded and wrapped to minimize creasing during transit. If you have any special packaging requests, please contact us before placing your order.
Order Tracking Where available, tracking information will be shared with you once your order has been dispatched. Please check your email (including your spam folder) for dispatch notifications.
Questions? If you have any questions about your delivery, please don't hesitate to get in touch — we're always happy to help.